Testimonials from Certified #ImplementationInfluencers

Five Stars

Wes Filkins

"This was one of the most practical and easy to use courses that I have ever used. I will be using the tools and resources learned in this course to make real change in my organization."

Five Stars

Zachary McNamara

"This may be the single most influential course that I have taken."

Amazing Opportunity

Heather Schragg

"I am super excited to have another tool in my belt! I was recently given the amazing opportunity to be part of an Implementation Science course sponsored by MHA and Vlasic & Roth LLC. Dusted off the exam skills and passed (YAH!)! #ImplementationInfluencer"

Next Bootcamp: March 25 2020

Earn Your Certification & Become an #ImplementationInfluencer


Implementing a strategy that requires long-lasting change in human behavior is one of the greatest leadership challenges for healthcare professionalsAn estimated 70% of initiatives that require change from front-line staff fail to produce results.


Implementation science provides healthcare teams the skills and tools to close the idea-to-implementation gap to attain solid execution of evidence-based practices for quality and performance improvement. This intensive training program will teach how to rise above the day-to-day grind and provide the necessary clarity, commitment, collaboration and accountability required for effective implementation.

Countdown Until Next Bootcamp

Completion of the Online Virtual Training is a Prerequisite for Attendance

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On the fence?

Download the V&R Implementation Science Primer!

Certification Learning Outcomes


Systems and evidence-based practices that are poorly implemented – or not implemented at all – do not produce the expected benefits. This training provides the knowledge, skills, and tools to successfully implement new behaviors and evidence-based practices in the participants’ organizations. Upon receiving this certification, participants will develop the skills to:

  • Identify appropriate and feasible evidence-based practices (EBPs) that address the identified gaps between the actual and desired performance

  • Persuasively introduce new EBPs in the form of new behaviors

  • Design the work environment to reinforce the behaviors linked to your improvement goal

  • Overcome common implementation barriers 

  • Use data to track the implementation process and improve future implementations

  • Advocate the importance of adopting a systematic approach to implementation in improvement activities


Additional Benefits of Participating in this Certification Program


  • Leadership skills-building for implementing new behaviors and managing change

  • Access to expert faculty in implementation practice, operations and change management

  • Published literature and interactive training exercises

  • Follow-up implementation support (V&R Implementation Consults)

  • Interaction and collaboration with peers from within and outside your organization

  • Downloadable tools and templates

  • Training completion certificate


Why is Implementation so Important?


About 1 out of 3 patients receive care that does not conform to current best practices. Most healthcare organizations have many ongoing projects, but few organizations are effective at implementing change and exemplifying the Quadruple Aim. Change fatigue (the mental and emotional exhaustion that comes from too many changes being implemented over an extended period) is pervasive and contributes to burnout. Implementation tools efficiently identify the best strategies to change behavior and design systems of care that support (rather than impede) excellence. Effective implementation enables teams to reduce program costs, improve health outcomes, decrease health disparities and promote wellbeing in the workplace.


Who Should Consider Certification?


This training is for anyone involved in leading improvement initiatives or who has direct reports and manages an organization's strategic improvement goals including: directors, managers, supervisors, department heads, physician administrators, and those working in leadership roles in clinical settings. Participants may be from any discipline — including nurses, doctors, pharmacists, and health insurers — are welcome to participate.

  • Physicians

  • Nurses

  • Pharmacists

  • Patient Safety Professionals

  • Quality and Risk Management Professionals

  • Health Care Executives

  • Non-Clinical Health Care Professionals

  • All other healthcare professionals with the requisite background


Curriculum Outline


Section I - The Need for Effective Implementation


  • Societal Impact
  • Organizational Impact
  • Individual Impact
  • The Solution
  • Summary Points
  • Comprehension Questions


Section II - What is Implementation Science?


  • Managers’ Roles Identified in Included Studies (Birken et al. Implementation Science 2018)
  • Determinants of Managers’ Role (Birken et al. Implementation Science 2018)
  • Summary Points
  • Comprehension Question


Section III – Identify and Prioritize Improvement Opportunities


  • If everything is a priority, then nothing is a priority.
  • Identify opportunities to make an impact.
  • Principles of Performance Analysis
  • APEASE criteria for selecting, designing, and evaluating interventions
  • Break Down High-Level Outcome Measures into Smaller Processes
  • Summary Points
  • Comprehension Questions


Section IV - State the Improvement Intervention in Behavioral Terms


  • Step 1 - Essential Documentation & Effective Communication
  • Amazon “Press Release” Method
  • Important Frequently Asked Questions
  • Step 2 - Detailed Behavior Specification with AACTT Tool
  • AACTT Tool Definitions and Examples
  • AACTT Matrix Template
  • Summary Points
  • Comprehension Questions


Section V - Build the Implementation Plan: Part I


  • Focus on Behavior Change
  • Performance Factors
  • Environmental-Level [High-Impact] & Individual-Level [Low-Impact] Performance Factors
  • How do we gather information to better understand the performance factors in our environment?
  • Build Part I of your Implementation Plan - Select Environmental-Level Performance Factors to Reinforce your Desired Behavior
  • Summary Points
  • Comprehension Questions


Section VI - Build the Implementation Plan: Part II


  • Implementation Barriers & Enablers Assessment
  • Implementation Barriers & Enablers
  • Build Part II of your Implementation Plan: Overcoming Barriers and Leveraging Enablers
  • Summary Points
  • Comprehension Question


Section VII - Build the Implementation Plan: Part III


  • ERIC Discrete Implementation Strategy Compilation
  • Summary Points
  • Comprehension Question


Section VIII - Identify and use appropriate data to monitor improvement interventions


  • Implementation Outcomes
  • Why are implementation outcomes important?
  • The Value of Qualitative Data
  • Different ways to collect qualitative data for improvement
  • Summary Points
  • Comprehension Question
  • Deep Dive (Optional)
  • RE-AIM Constructs
  • Sustainability
  • Factors Influencing Sustainability
  • Scaling Up
  • De-Implementation
  • De-Implementation Steps


Section IX - Putting it all Together


  • Implementation Process Overview
  • Conclusion

What is Implementation Science?

Implementation science is the study of how to transform evidence-based ideas into changes incorporated into everyday practice that improve healthcare outcomes. This involves assessing barriers to change, understanding the target group and setting, and selecting effective strategies and measures to change behavior.


Improving Quality, Saving Lives.


All Michigan hospitals and thousands of their team members are voluntarily participating in MHA programs to improve the safety and quality of healthcare. A growing number of hospitals in other states are now part of the MHA-lead patient safety and quality initiatives.

As a result of these initiatives, which are driven by evidence-based, best practices, and strongly supported by data, engaged hospitals are seeing great improvements on safety and quality outcomes. The MHA Keystone Center’s mission, vision, and values are an essential part of the work being done, and demonstrate their engagement to improving Michigan hospitals.