Certification Learning Outcomes

Systems and evidence-based practices that are poorly implemented – or not implemented at all – do not produce the expected benefits. This training provides the knowledge, skills, and tools to successfully implement new behaviors and evidence-based practices in the participants’ organizations. Upon receiving this certification, participants will develop the skills to:

  • Identify appropriate and feasible evidence-based practices (EBPs) that address the identified gaps between the actual and desired performance

  • Persuasively introduce new EBPs in the form of new behaviors

  • Design the work environment to reinforce the behaviors linked to your improvement goal

  • Overcome common implementation barriers 

  • Use data to track the implementation process and improve future implementations

  • Advocate the importance of adopting a systematic approach to implementation in improvement activities

Additional Benefits

  • Leadership skills-building for implementing new behaviors and managing change

  • Access to expert faculty in implementation practice, operations and change management

  • Published literature and interactive training exercises

  • Implementation support (V&R Implementation Consult)

  • Interaction and collaboration with peers from within and outside your organization

  • Downloadable tools and templates

  • Certificate issued through Accredible with native LinkedIn integration

Why is Implementation so Important?

About 1 out of 3 patients receive care that does not conform to current best practices. Most healthcare organizations have many ongoing projects, but few organizations are effective at implementing change and exemplifying the Quadruple Aim. Change fatigue (the mental and emotional exhaustion that comes from too many changes being implemented over an extended period) is pervasive and contributes to burnout. Implementation tools efficiently identify the best strategies to change behavior and design systems of care that support (rather than impede) excellence. Effective implementation enables teams to reduce program costs, improve health outcomes, decrease health disparities and promote wellbeing in the workplace.

Who Should Consider Certification?

This training is for anyone involved in improvement initiatives! This may include nurses, project managers, quality improvement professionals, safety professionals, operations leaders, directors, managers, clinical and administrative leaders, customer service leaders, improvement consultants, business analysts, and physicians to name a few.

Training Curriculum

  • 1

    NEW - Finish Your Certification: Training Guide & Checklist

    • Training Guide & Checklist

    • Download Key Resources

    • Watch Capstone Webinars & Sign Up for Workshops

    • Capstone Webinar 1 - Online Coursework Recap, Virtual Workshops Overview, Tour of Training Guide & Checklist

    • Capstone Webinar 2 - Preparation for Workshop 1: Stating Improvement Goal in Behavioral Terms

    • Capstone Webinar 3 - Preparation for Workshop 2: Reinforcing the New Behavior with Performance Factors

    • Capstone Webinar 4 - Preparation for Workshop 3: Navigating Implementation Barriers

  • 2


    • Welcome!

    • Certification Overview

    • Nuts & Bolts of the Learning Management System

    • Learning Management System Walkthrough

    • Before we begin, please answer the following questions about your organization...

  • 3

    Section I - The Need for Effective Implementation

    • Section I Overview

    • Section I Reading

    • Section I Summary Points

    • Section I Comprehension Questions

    • Section I Comprehension Questions Discussion

  • 4

    Section II - What is Implementation Science?

    • Section II Overview

    • Section II Reading

    • Section II Summary Points

    • Section II Comprehension Question

    • Section II Comprehension Question Discussion

  • 5

    Section III - Identify and Prioritize Improvement Opportunities

    • Section III Overview

    • Section III Reading A

    • Section III - Improvement Initiative Prioritization

    • Section III Reading B

    • Section III - Breaking Down Outcome Measures into Smaller Parts

    • Section III - Driver Diagrams

    • Section III Summary Points

    • Section III Comprehension Questions

    • Section III Comprehension Questions Discussion

  • 6

    Section IV - State the Improvement Intervention in Behavioral Terms

    • Section IV Overview

    • Section IV Reading A

    • Section IV Reading B

    • Section IV Summary Points

    • Section IV Comprehension Questions

    • Section IV Comprehension Questions Discussion

  • 7

    Section V - Build the Implementation Plan: Part I

    • Section V Overview

    • Section V Reading

    • Section V Performance Factors

    • Section V Summary Points

    • Section V Comprehension Questions

    • Section V Comprehension Questions Discussion

  • 8

    Section VI - Build the Implementation Plan: Part II

    • Section VI Overview

    • Section VI Reading

    • Section VI Summary Points

    • Section VI Comprehension Question

    • Section VI Comprehension Question Discussion

  • 9

    Section VII - Build the Implementation Plan: Part III

    • Section VII Overview

    • Section VII Reading

    • Section VII Summary Points

    • Section VII Comprehension Question

    • Section VII Comprehension Question Discussion

  • 10

    Section VIII - Identify and Use Appropriate Data to Monitor Improvement Interventions

    • Section VIII Overview

    • Section VIII Reading

    • Section VIII Summary Points

    • Section VIII Comprehension Questions

    • Section VIII Comprehension Question Discussion

    • Optional Deep Dive Content (Not Tested)

  • 11

    Section IX - Putting it all Together

    • Section IX Overview

    • Section IX Training Conclusion

  • 12

    Implementation Resources

    • Downloads

    • Complete Training Written Curriculum (Viewing Only)